One of the biggest differences between PandaDoc and DocuSign is the feature gap between the two platforms. While DocuSign's e-signature tool focuses on providing an excellent signing experience, PandaDoc offers a wider range of features. True to its focus on the user, PandaDoc has more specific sales functions, while DocuSign focuses more on document editing. As always, if you need a specific feature, check out PandaDoc and DocuSign to see if they offer it.
PandaDoc includes a content library that allows you to store all the content you frequently use in your documents. You can also embed the PandaDoc API on your site and other applications to securely collect signatures and signed PDFs. Additionally, PandaDoc integrates with several popular business software platforms, including Salesforce, HubSpot, and Zoho CRM.
In terms of security, both platforms offer robust protection for your documents. PandaDoc has SOC II type II accreditation and indicates that it can provide companies with an evaluation of the SSAE 16 SOC 2 if they request it. PandaDoc protects your content with AES-256 and other types of data encryption and then maintains it in a tier 1 cloud that complies with SOC, FISMA and PCI DSS standards. DocuSign also offers secure document storage and encryption.
If you have difficulties, both PandaDoc and DocuSign include a resource center, user forums, and customer support via email and live chat.
So which platform is best for your business? If you need a platform with more features and you're willing to pay more, PandaDoc may be your best option. However, if you're looking for an affordable solution with basic features, DocuSign may be the better choice.